MC1221931: Dynamics 365 Contact Center – Customize transfers and consults for queues, representatives
We are announcing the ability to customize transfers and consults for queues
Microsoft 365 Message Center
An archive of Message Center updates - curated and preserved for when Microsoft changes things faster than you can say "rolling out." Find the latest and past Message Center posts right here. Updated daily at 1am (UK time).
MC1221927: Microsoft Defender for Android ending support for enrolled personal profiles
Microsoft Defender for Android will end support for protecting personal profiles on enrolled devices by March 2026, focusing solely on securing corporate work profiles. This change enhances enterprise security and user privacy, requires no admin action, and does not affect work profiles or unenro...
MC1221926: Configuration change to upload diagnostics in Outlook for Android and iOS
Starting February 16, 2026, Outlook for Android and iOS will allow diagnostic uploads even if Optional Connected Experiences are disabled, enabling support teams to collect troubleshooting data without changing admin policies or user workflows. No action is required, but helpdesk staff should be ...
MC1221925: Microsoft 365 Copilot: Custom dictionary expands language support and increases limits for Teams meeting transcripts
Microsoft 365 Copilot’s custom dictionary now supports more languages, doubles per-language entry limits to 1,000, and allows incremental CSV uploads for easier management. These updates improve Teams meeting transcript accuracy and will roll out globally by late January 2026, enabling enhanced C...
MC1221924: Microsoft 365 Copilot: AI audio overview support for pages and additional languages in Viva Connections and SharePoint
Microsoft 365 Copilot is expanding AI audio overview support in Viva Connections and SharePoint, adding more languages and AI-generated audio summaries for site pages and news posts. The feature rolls out from January to February 2026, is on by default, and requires no admin action.
MC1221922: Ticket status updates more frequently in ServiceNow Tickets Copilot connector
The ServiceNow Tickets Copilot connector will now ingest both active and inactive tickets by default, enabling more frequent and accurate ticket status updates in Microsoft 365 Copilot. Admins can modify query filters to include inactive tickets. This update rolls out from late December 2025 to l...
MC1221918: Microsoft Edge: A refreshed profile flyout experience for better clarity and actionability
Microsoft Edge will update its profile flyout by mid-February 2026 for clearer distinction between work and personal profiles, streamlined sign-in, and preserved organization branding. The redesign improves usability, is enabled by default, affects all users, and requires no admin action before r...
MC1221452: Microsoft Entra ID: Auto-enabling passkey profiles
Starting March 2026, Microsoft Entra ID will auto-enable passkey profiles with a new passkeyType property for device-bound and synced passkeys. Tenants not opting in will be migrated automatically, with existing settings preserved. Microsoft-managed registration campaigns will update targeting to...
MC1221451: New policy to add watermarks to content generated or altered by using AI in Microsoft 365
Microsoft 365 will offer a policy to add visual or audio watermarks to AI-generated or altered video and audio content, available via Cloud Policy by February 2026. This enhances transparency but does not apply to images, which users can watermark through privacy settings separately.
MC1221422: Power Platform - Upcoming enforcement of tenant isolation
As part of our Secure Future Initiative (SFI), the tenant isolation feature
MC1221401: Microsoft Dataverse – Service Update 9.2.26013.00000 for GBR
We have a minor service update planned for your Microsoft Dataverse environment
MC1220762: Retirement notice: MDE and XDR APIs retiring; migrate to Microsoft Graph Security API
🚨Major Update: This post contains a significant change that may impact your