MC1107941: Dynamics 365 Customer Insights - Journeys - Pause and resume journeys to handle unplanned events
We are announcing the ability to pause and resume journeys to handle
Microsoft 365 Message Center
An archive of Message Center updates - curated and preserved for when Microsoft changes things faster than you can say "rolling out." Find the latest and past Message Center posts right here. Updated daily at 1am (UK time).
MC1107934: Dynamics 365 Contact Center – Enable direct transfer of conversations
We are announcing the ability to directly transfer conversations to other representatives
MC1107494: Microsoft Excel: Organization Data Types retire starting July 31, 2025
Organization Data Types in Microsoft Excel for Microsoft 365 will retire on July 31, 2025. Users should switch to Power BI or custom Excel add-ins. Existing data types will remain but won't refresh. Bing data types are unaffected. For preparation, connect Excel to Power BI or explore custom add-ins.
MC1107491: Microsoft Teams: Compact notification size for users
Microsoft Teams is introducing a compact toast notification size for Windows users, available from July 2025. Users can enable it via Settings > Notifications > Choose Compact. This feature aims to reduce screen clutter and distractions. No admin action is required.
MC1107493: Retirement of Loop Component Rendering in Word for the Web
Support for rendering Loop components in Word for the web will be retired on September 1, 2025. Existing Loop components will display as read-only placeholders with links to open them externally. Organizations should notify users, update documentation, and encourage accessing Loop components via ...
MC1107364: Hotpatching now enabled by default for new Windows quality update policies
Newly created Windows quality update policies now have hotpatch updates enabled by
MC1107451: Microsoft Dataverse – Use Dataverse table data as knowledge in Copilot agents
We are announcing the ability to use Dataverse tables as a knowledge
MC1107490: Reminder: Updates to required permissions for Microsoft Graph Beta API deviceManagement
Starting July 31, 2025, certain Microsoft Graph Beta APIs will require either DeviceManagementScripts.Read.All or DeviceManagementScripts.ReadWrite.All permissions. Previously, they required DeviceManagementConfiguration.ReadWrite.All or DeviceManagementConfiguration.Read.All. Update any apps, sc...
MC1107207: Dynamics 365 Contact Center - Use enhanced disposition code capabilities
We are announcing new disposition code functionality which will enable more configurability
MC1107311: Microsoft Copilot Studio – Publish agents to WhatsApp
We are announcing the ability to publish agents to WhatsApp in Copilot
MC1107202: Dynamics 365 Customer Insights - Journeys – Set up and manage an event waitlist
We are announcing the ability to enable waitlist registrations in Dynamics 365
MC1107204: Dynamics 365 Contact Center - Search for phone numbers in Copilot Service admin center
We are announcing the ability for administrators to search for phone numbers