MC1185736: Dynamics 365 Contact Center – Improve real-time analytics with intent group and agent groups
We are announcing the ability to enable Intent group and Agent group
Microsoft 365 Message Center
An archive of Message Center updates - curated and preserved for when Microsoft changes things faster than you can say "rolling out." Find the latest and past Message Center posts right here. Updated daily at 1am (UK time).
MC1184902: Microsoft Copilot Studio – Removal of the Insights widget from analytics page
Starting on November 27, 2025, the insights widget in the analytics page
MC1184891: Windows 11, version 23H2 (Home and Pro editions) has reached end of servicing
Today, November 11, 2025, Windows 11, version 23H2 (Home and Pro editions)
MC1184890: Take Action: Out-of-band update to address ESU enrollment issue on Windows 10, version 22H2 devices
Microsoft has identified an issue in the Windows 10 Consumer Extended Security
MC1184889: The November 2025 Windows security update is now available
🚨Major Update: This post contains a significant change that may impact your
MC1184654: (Updated) Microsoft 365 Copilot: Configure connected agents for Researcher and other agents
Microsoft 365 Copilot will support connected agents, allowing one agent to query others for data, starting with Researcher in Q4 2025. Rolling out mid-November 2025 to February 2026, admins can manage connected agents, users can enable/disable them per conversation, and up to 10 connected agents ...
MC1184652: Microsoft Teams: Upcoming improvements to the jump list experience on Windows
Microsoft Teams on Windows will update the jump list by mid-November 2025, adding quick actions like scheduling meetings and starting chats, showing meetings, and removing the "Quit" option from the jump list. No user action is needed; updates roll out automatically.
MC1184651: Microsoft Teams: In-app survey feedback policies will be managed by default with Microsoft 365 Cloud Policy
Microsoft Teams for Android and iOS will switch from Teams-specific to Microsoft 365 Cloud Policy for in-app survey feedback management by late November 2025. This unifies policy management with other feedback types, requires no admin action before rollout, and keeps the feature on by default.
MC1184649: Microsoft SharePoint: Retirement of IDCRL authentication protocol and enforcement of OpenID Connect and OAuth protocols
Microsoft is retiring the legacy IDCRL authentication protocol in SharePoint Online and OneDrive for Business by January 31, 2026, enforcing modern OpenID Connect and OAuth protocols. Legacy authentication will be blocked by default, with temporary re-enablement via PowerShell until April 30, 202...
MC1184648: Viva Engage: Update storyline cover photos in Teams for iOS
Users will soon be able to update their Viva Engage storyline cover photos directly from the Teams iOS app. This feature, already on other platforms, will roll out worldwide in early December 2025, is enabled by default, requires no admin action, and has no compliance concerns.
MC1184647: Retirement of Assignments and Courses adaptive card extensions (ACE) in Viva Connections and SharePoint
[Introduction]
As part of our ongoing efforts to simplify and modernize the
MC1184645: Loop app grace period is ending
The Loop app grace period ends in mid-December 2025. After that, only users with qualifying Microsoft 365 plans can create or manage Loop workspaces. Users without qualifying plans can still access existing content but cannot create or modify workspaces. No immediate action is required.