MC1225428: Dynamics 365 Customer Service - Quality Evaluation Agent Evaluation Criteria Extensibility
We are announcing Quality Evaluation Agent evaluation criteria versioning in Dynamics 365
MC1225199: Open Word, Excel, and PowerPoint Files in Microsoft 365 Copilot Chat
Starting early February 2026, Word, Excel, and PowerPoint files cited in Microsoft 365 Copilot Chat (web) will open directly within the chat instead of a new tab. This change requires a Copilot license, is enabled by default, needs no admin action, and does not affect other Copilot apps.
MC1225193: Copilot Studio product terms update for Bing query data
Microsoft updates Copilot Studio terms effective February 2026, adding commitments on Query Data from Entra ID use with Bing Search. Data is not used for Bing improvement, advertising, or AI training, remains confidential, and no user or admin actions are required.
MC1225192: Microsoft Entra ID Governance: Azure subscription required to continue using guest governance features
Starting January 30, 2026, Microsoft Entra ID Governance requires tenants to link an Azure subscription to use guest governance features. Without this, creating or updating guest-scoped policies will be blocked. Existing policies run, but new actions need subscription-linked billing under the Mon...
MC1225185: Planned Maintenance: Windows 365 Service
Windows 365 will undergo planned maintenance from February 2-6, 2026, during regional non-peak hours. No downtime is expected, but users may face brief reconnections lasting under a minute, 1-2 times per maintenance window. No action is needed; systems will recover automatically.
MC1225161: Dynamics 365 Finance – Deploy preconfigured demo assets for Business Performance Planning
We are announcing the ability to deploy preconfigured demo assets in Dataverse
MC1225152: Dynamics 365 Contact Center – Desktop Companion App support for Embedded Mode
We are announcing the ability to use the Desktop Companion App in
MC1224569: Microsoft 365 Copilot: Researcher agent output formats
Microsoft 365 Copilot’s Researcher agent will add new export formats—PowerPoint, PDF, Infographic, and Audio overview—and improve existing Word and Pages export UX. The rollout starts February 2026, completes by December 2027, requires no admin action, and won’t impact current workflows.
MC1224565: Trust DigiCert Global Root G2 certificate authority to avoid Exchange Online email disruption
To avoid Exchange Online email disruption by April 30, 2026, ensure your servers and clients trust the DigiCert Global Root G2 CA. This is critical if you disable Windows CTL updates or use older/custom runtimes. Windows systems with default CTL updates enabled require no action.
MC1224564: Updated feedback experience for Microsoft Planner
Microsoft Planner's feedback experience will align with Microsoft 365 policies starting February 2026. If the screenshot policy is Not Configured or Enabled, users can include screenshots and attachments in feedback. Disabled policies block attachments. No admin action is required unless blocking...
MC1224537: Dynamics 365 Finance - Streamline Dynamics 365 finance and operations apps integration
We are announcing the ability to streamline Dynamics 365 finance and operations
MC1224532: The January 2026 Windows non-security preview update is now available
The January 2026 non-security preview update is now available for Windows