MC1326261: Get-CsCallQueue PowerShell cmdlet: statistics line removal
The Get-CsCallQueue cmdlet will no longer display the real-time call queue size starting late August 2026. The cmdlet will still provide configuration info, but real-time call waiting counts must be accessed via the Queues app. No action is required, but update related documentation accordingly.
[What and Why:]
We're removing the statistics line from the Get-CsCallQueue PowerShell cmdlet output that displays the current number of calls waiting in a call queue. This change aligns call queue monitoring with enhanced real-time reporting available in the Queues app.
[Rollout Schedule:]
We will begin rolling out in late August 2026 and expect to complete by mid-September 2026.
[Impact on Your Organization:]
Who is affected: Teams Administrators who use the Get-CsCallQueue PowerShell cmdlet.
Platforms/Services: Microsoft Teams, Teams PowerShell
What will happen:
- The statistics line showing the current queue size will be removed from the cmdlet output.
- The cmdlet will continue to return call queue configuration information with no change to usage.
- Administrators will no longer be able to view real-time call waiting counts using PowerShell.
- Enhanced real-time call queue reporting is available through the Queues app.
Example of removed output:
Statistics : Current queue size = 0
[Action Required / Recommendations:]
No action is required.
If you currently rely on PowerShell to view real-time call queue size:
- Review the Queues app for enhanced real-time call queue reporting.
- Update internal documentation or scripts that reference the removed statistics line.
- Inform helpdesk or operations teams of this change to avoid confusion.
[Compliance considerations:]
No compliance considerations identified, review as appropriate for your organization.