MC1199768: Outlook: New and improved People Hub on Web

The new Outlook Web People Hub offers a modern multi-column layout, faster search, automatic duplicate linking, and enriched contacts with organizational data. Rolling out from January to March 2026, all users will be auto-migrated to this improved experience with no admin action needed.

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Major Update: This post contains a significant change that may impact your organisation.

[Introduction]

We’re introducing the new and improved People Hub in Outlook Web, designed to deliver a modern, multi-column contacts experience with fast search and a streamlined interface. We’re investing in fast, relevant search and modern contact management capabilities that deliver a high-quality experience for everyone.

This update provides a unified view of each person, automatically links duplicate entries, and enriches contacts with organizational profile information where available. These enhancements aim to improve reliability and scalability for organizations of all sizes, while phasing out older solutions that no longer meet performance expectations.

This message is associated with Roadmap ID 537282.

[When this will happen:]

  • Targeted Release (Worldwide): We will begin rolling out on mid-January 2026 and expect to complete by late January 2026.
  • General Availability (Worldwide): We will begin rolling out on late February 2026 and expect to complete by mid-March 2026.

[How this affects your organization:]

Who is affected: All Outlook Web users and admins managing contact solutions in Microsoft 365.

What will happen:

  • Users will see a refreshed People Hub with a modern, multi-column layout and improved search capabilities. 
  • Duplicate contacts will be automatically linked, and organizational profile data will enrich contact details where available.
  • All users will be migrated to the "New Contacts" experience automatically. The toggle to switch off "New Contacts" will no longer be available. 
  • No admin action is required; the feature will be enabled by default.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified; review as appropriate for your organization.