MC1187805: Triage your Outlook mobile inbox hands-free with Microsoft 365 Copilot voice catch-up

[Introduction]

Stay on top of your inbox with the new Microsoft 365 Copilot voice experience in the Outlook mobile app—simply open Copilot, tap Voice catch-up, and manage your messages through a natural, conversational flow. Copilot starts by summarizing your most recent unread emails and then offers you actions like flagging, pinning, archiving, deleting, or drafting a reply that you can choose to take—all without the hassle of navigating your inbox by hand. You can interrupt or redirect Copilot at any point in the conversation:

• Ask Copilot follow-up questions on a specific topic
• Read an email thread from start to finish or provide a more detailed summary
• Take a triage action for a specific email – flagging, pinning, archiving, or deleting
• Draft a reply to an email or email thread, which Copilot will save to your drafts folder

The end result: A new way to manage your Outlook mobile inbox that is conversational, hands-free, and convenient for working on-the-go, and more accessible than ever.

[When this will happen:]

• Public Preview (Worldwide): Rollout begins in mid-November 2025 and completes by early February.
• General Availability (Worldwide): Rollout begins in early February 2026.

[How this affects your organization:]

• Who is affected:
  • All users of the Outlook mobile app on iOS and Android with Microsoft 365 Copilot enabled.
  • A Microsoft 365 Copilot license is required to use this feature.
• What will happen:
  • Users will see a new Voice catch-up option in the Copilot interface within Outlook mobile.
  • Copilot will summarize recent unread emails and offer actions such as flagging, pinning, archiving, deleting, and drafting replies.
  • Users can interrupt or redirect Copilot at any time to ask follow-up questions, read full threads, or take triage actions.
  • The experience is conversational and hands-free, enhancing accessibility and productivity.
• Key benefits:
  • Helps users stay on top of their inboxes while they’re on-the-go (hands-free, using headphones, on a walk, in between meetings, and beyond)
  • Enables a more accessible Outlook mobile experience
  • Delivers a more consistent, conversational inbox triage experience than the user would otherwise experience when starting with prompts like “Summarize the emails I got today.”
  • Natural, conversational flow – feels as though you’re triaging your inbox live with support from a helpful human

[What you can do to prepare:]

• Ensure users update to the latest version of Outlook mobile on iOS and Android.
• Communicate this change to helpdesk and support teams.
• Update internal documentation if you provide guidance on Outlook mobile or Copilot usage.
• No admin configuration is required; feature will be available by default for eligible users.
• To get access to Voice catch-up during the preview period, organizations must email copilotvoice@microsoft.com to join the preview on iOS Test Flight and Android Beta.

[Compliance considerations:]