MC1178508: Microsoft Power Platform: Details on AI Builder capacity packs end of sale
Microsoft is ending AI Builder service credits add-ons sales on November 1, 2025, and removing seeded credits by November 1, 2026. Customers must transition to Copilot Credits for AI Builder features. Admins should review usage and inform stakeholders to prepare for this change.
Introduction:
Early October, Microsoft announced the transition from AI Builder service credits to Copilot Credits. Based on feedback we’ve received, we are making a modification to the use of seeded credits and are providing more details on the end of renewal of Capacity Add-ons.
When this will happen:
Rollout begins on November 1, 2025.
- November 1, 2025: End of sale for AI Builder service credits add-ons
- November 1, 2026: End of AI Builder service credits included in eligible SKUs (seeded credits) for all customers
- November 1, 2026: End of life for AI Builder service credits add-ons (end of renewal and additional purchase for existing customers)
How this affects your organization:
Who is affected: Admins managing Power Apps, Power Automate, and Dynamics 365 Finance environments that currently include or purchase AI Builder service credits.
What will happen:
Licensing and credit transition
- As announced in Message MC1163767, AI Builder service credits will no longer be available for purchase in add-ons after November 2025. Instead, customers can use Copilot Credits to run AI Builder features.
- Licenses with seeded AI Builder capacity will continue to provide seeded capacity up to November 1, 2026. Seeded capacity won’t be based on a snapshot but will be based on actual number of owner licenses. From November 1, 2026, all seeded credits will be totally removed for both active and new subscriptions.
- AI Builder service credits add-ons will be discontinued (End of Sale) on November 1, 2025. Renewal and additional purchase for existing customers will still be possible up to November 1, 2026 (End of Life).
- AI Builder service credits purchased in AI Builder service credits add-ons can continue to be used as long as their subscriptions are active.
What you can do to prepare:
- Review your current AI Builder service credit usage in the Power Platform admin center and plan for progressive transition to Copilot Credits.
- Communicate this change to your internal stakeholders and helpdesk teams.
Learn more:
Compliance considerations:
No compliance considerations identified, review as appropriate for your organization.