Tophhie Cloud Personal Data Server - Account Inactivity & Deletion Policy

Effective Date: 17th March 2026

Overview

To keep the network healthy, secure, and sustainable, we periodically review accounts for prolonged inactivity. Accounts that remain inactivate for an extended period may be notified, warned, and ultimately deleted.

This policy explains:

What we consider "activity"
How inactivity is measured
What notifications you'll receive
When and how accounts are deleted
How to keep your account active

We aim to be transparent, predictable and fair. There are no surprise deletions.

What counts as activity?

An account is considered active on Tophhie Social if any change is made to its data repository, including (but not limited to):

Creating, editing, or deleting posts
Updating your profile or preferences
Following or unfollowing accounts
Likes, reposts, or other interactions
Deleting content
Migration your account to or from this service

Any valid repository update resets the inactivity timer.

How inactivity is measured

We track activity based on the most recent repository update associated with your account.

This timestamp is derived from your account's repository history and reflects the last time any change was made.

We measure inactivity in months, using UTC time.

Inactivity Timeline

Accounts are reviewed on a monthly basis.

If no activity is detected, the following stages apply:

🟡 6 months inactive - Friendly reminder
You'll receive a reminder letting you know:

When your last activity occurred
That your account is considered inactive
How to keep it active

No action is taken at this stage.

🟠 11 months inactive - Final warning
You'll receive a final warning that includes:

Your last recorded activity date
The scheduled deletion date
Clear instructions on how to prevent deletion
Information on exporting your data

🔴 12 months inactive - Account deletion
If no activity occurs before the scheduled date:

Your account and repository will be deleted
Stored content and media will be removed
Account access will be permanently disabled

Deletion is irreversible.

How to keep your account active

To keep your account active, simply perform any activity before the deletion date, for example:

Log in and update your profile (Bluesky, or any atproto app)
Post, like, or follow an account
Make any change that updates your repository

Even a small update is enough.

Data export

Before deletion:

You'll be given the opportunity to export your account data
Instructions for exporting your repository will be included in warning emails

We strongly recommend exporting your data if you do not plan to continue using the service.

Exceptions

The following accounts are not subject to automatic inactivity deletion:

System or service accounts
Accounts required for operational or administrative purposes
Accounts explicitly exempted by policy

You may request an exception via support.tophhie.cloud or help@tophhie.cloud. You must provide a valid reason.

Why we do this

This policy help us:

Reduce abandoned data
Improve performance and reliability
Minimise unnecessary data retention
Comply with data protection principles

We believe it's better to be clear and upfront than to silent retain unused accounts forever.

Questions or concerns?

If you believe your account was flagged in error, or you have questions about this policy, please contact us before the scheduled deletion date.

In short ✅

You'll always be warned
You'll always have time to act
Any activity keeps your account alive
No silent deletions