Microsoft 365 Message Center MC1265753: Dynamics 365 Customer Service – Case sentiment insights We are announcing a new feature for Dynamics 365 Customer Service known
Microsoft 365 Message Center MC1265750: Dynamics 365 Customer Service - Simulate case‑resolution flows before production We are announcing the ability to simulate case‑resolution flows before production
Microsoft 365 Message Center MC1265742: Dynamics 365 Contact Center - Consent-Based Recording for Voice Interactions We are introducing consent-based recording in Dynamics 365 Contact Center to enhance
Microsoft 365 Message Center MC1265740: Power Platform - Move apps out of the default environment We are announcing the ability to move apps out of the default
Microsoft 365 Message Center MC1265738: Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labels We are announcing the ability to control AI insights generation with meeting
Microsoft 365 Message Center MC1265735: Microsoft 365 Copilot for Sales - Configure admin setting for meeting AI insights sharing governance We are announcing the ability to configure admin settings for meeting AI
Microsoft 365 Message Center MC1265733: Dynamics 365 Customer Service - Unify next‑step suggestions across Microsoft AI and custom agents We are announcing the ability to surface recommended next steps for agents
Microsoft 365 Message Center MC1265732: Dynamics 365 Customer Service - Enhance timeline with AI-driven filtering and attribution We are announcing the ability to enhance the timeline with AI-driven filtering
Microsoft 365 Message Center MC1265724: Power Pages – Control Power Pages components using client APIs We are introducing the ability to control Power Pages components using client
Microsoft 365 Message Center MC1265722: Dynamics 365 Contact Center - Cancel voice consult with external number We are announcing the ability to cancel voice consult with an external
Microsoft 365 Message Center MC1265721: Dynamics 365 Contact Center - Use SMS channel to engage with customers proactively We are announcing the ability to use the SMS channel to engage
Microsoft 365 Message Center MC1265719: Power Pages - Enable secure server-side logic in Power Pages We are announcing the ability to enable secure server-side logic in Power