MC1163506: Dynamics 365 Sales – Visualize and work with hierarchical data from multiple tables
We are announcing the ability to visualize and work with hierarchical data
MC1163134: Dynamics 365 Customer Insights - Data - Export segment audiences and insights to ad and marketing tech platforms
We are announcing the ability to export audience segments and insights to
MC1163128: Dynamics 365 Contact Center – Promote intents for self-service in semi- or fully automated manner
We are announcing the ability to enable auto-promotion of intents at the
MC1163122: Dynamics 365 Contact Center – Use representatives for commercial proactive engagement
We are announcing the ability to create proactive engagements within Dynamics 365
MC1163119: Dynamics 365 Contact Center – Tailor proactive engagements with configuration options
We are announcing the ability to design proactive customer engagement workflows in
MC1163117: Dynamics 365 Contact Center – Understand outcomes of proactive engagements
We are announcing the availability of the Understand outcomes of proactive engagements
MC1163116: Dynamics 365 Customer Insights - Journeys - Streamline event planning with set registration periods
We are announcing the ability to streamline event planning with set registration
MC1163115: Dynamics 365 Contact Center - OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views
We are announcing the release of OOTB Analytics Enhancements – Time Window, BU
MC1163111: Dynamics 365 Contact Center - Application lifecycle management for Visual customization of OOB reports
We are announcing the release of Application Lifecycle Management for Visual customization
MC1163108: Dynamics 365 Contact Center - Ongoing Conversation Dashboard
We are announcing the release of the ongoing conversation dashboard in Dynamics
MC1163106: Dynamics 365 Contact Center - Update knowledge base using Customer Knowledge Management Agent
We are announcing the ability to update knowledge bases using Customer Knowledge
MC1163104: Dynamics 365 Customer Service - Use Copilot to generate contextual partial email content
We are announcing the ability to use Copilot to generate contextual partial