MC1163111: Dynamics 365 Contact Center - Application lifecycle management for Visual customization of OOB reports
We are announcing the release of Application Lifecycle Management for Visual customization
MC1163108: Dynamics 365 Contact Center - Ongoing Conversation Dashboard
We are announcing the release of the ongoing conversation dashboard in Dynamics
MC1163106: Dynamics 365 Contact Center - Update knowledge base using Customer Knowledge Management Agent
We are announcing the ability to update knowledge bases using Customer Knowledge
MC1163104: Dynamics 365 Customer Service - Use Copilot to generate contextual partial email content
We are announcing the ability to use Copilot to generate contextual partial
MC1163100: Power Automate for desktop - Assign custom names to actions in desktop flows
Update: Release of this feature has been postponed, we will announce a
MC1163097: Dynamics 365 Contact Center - Consult with workgroup, queue using intent
We are announcing the ability to use Copilot's intent knowledge
MC1163093: Dynamics 365 Contact Center - Use intent to select representatives to transfer conversations
We are announcing the ability to use Copilot's intent knowledge
MC1163091: Power Automate – Enable version control for desktop flows
We are announcing the ability to enable version control for desktop flows,
MC1162966: Microsoft Purview | Information Protection: Updates to Microsoft built-in Sensitive Information Types (SITs)
Microsoft is updating five bundled EU Sensitive Information Types in Purview to improve detection accuracy by enhancing keywords and processors. The rollout began mid-September 2025, completing by mid-October 2025. No admin action is needed; existing policies will automatically benefit from impro...
MC1162964: New in Teams – open channels in dedicated windows
Microsoft Teams will let users open channels in separate windows for better multitasking, rolling out worldwide from late October to November 2025. This feature is enabled by default for all desktop users, requires no admin action, and does not affect existing functionality or policies.
MC1162959: Microsoft Teams admin center: Speed up app reviews with trust-based filters
Microsoft Teams Admin Center will add trust-based filters for app reviews, allowing admins to filter apps by security and compliance standards like SOC 2, ISO 27001, HIPAA, and GDPR. This feature, rolling out October 2025, streamlines app evaluation without changing app enablement behavior.
MC1162958: Viva Engage - Retirement of themes in user settings
Microsoft will retire the Viva Engage themes feature in user settings by mid-November 2025, removing personal theme customization except on mobile apps. This enables future admin-led branding capabilities. No admin action is required, but user notification and documentation updates are recommended.