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Microsoft 365 Message Center

MC1225452: Dynamics 365 Contact Center - Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria

We are announcing the ability to leverage Quality Evaluation Agent simulation to
Read More • 1 Feb 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225451: Dynamics 365 Customer Service - Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria

We are announcing the ability to leverage Quality Evaluation Agent simulation to
Read More • 1 Feb 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225441: Dynamics 365 Contact Center - Quality Evaluation Agent Evaluation Criteria Extensibility

We are announcing Quality Evaluation Agent Evaluation Criteria Extensibility in Dynamics 365
Read More • 1 Feb 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225438: Dynamics 365 Customer Service - Quality Evaluation Agent Evaluation Criteria Extensibility

We are announcing Quality Evaluation Agent Evaluation Criteria Extensibility in Dynamics 365
Read More • 1 Feb 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225430: Dynamics 365 Contact Center - Quality Evaluation Agent evaluation criteria versioning

We are announcing Quality Evaluation Agent evaluation criteria versioning in Dynamics 365
Read More • 1 Feb 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225428: Dynamics 365 Customer Service - Quality Evaluation Agent Evaluation Criteria Extensibility

We are announcing Quality Evaluation Agent evaluation criteria versioning in Dynamics 365
Read More • 1 Feb 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225199: Open Word, Excel, and PowerPoint Files in Microsoft 365 Copilot Chat

Starting early February 2026, Word, Excel, and PowerPoint files cited in Microsoft 365 Copilot Chat (web) will open directly within the chat instead of a new tab. This change requires a Copilot license, is enabled by default, needs no admin action, and does not affect other Copilot apps.
Read More • 31 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225193: Copilot Studio product terms update for Bing query data

Microsoft updates Copilot Studio terms effective February 2026, adding commitments on Query Data from Entra ID use with Bing Search. Data is not used for Bing improvement, advertising, or AI training, remains confidential, and no user or admin actions are required.
Read More • 31 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225192: Microsoft Entra ID Governance: Azure subscription required to continue using guest governance features

Starting January 30, 2026, Microsoft Entra ID Governance requires tenants to link an Azure subscription to use guest governance features. Without this, creating or updating guest-scoped policies will be blocked. Existing policies run, but new actions need subscription-linked billing under the Mon...
Read More • 31 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225185: Planned Maintenance: Windows 365 Service

Windows 365 will undergo planned maintenance from February 2-6, 2026, during regional non-peak hours. No downtime is expected, but users may face brief reconnections lasting under a minute, 1-2 times per maintenance window. No action is needed; systems will recover automatically.
Read More • 31 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225161: Dynamics 365 Finance – Deploy preconfigured demo assets for Business Performance Planning

We are announcing the ability to deploy preconfigured demo assets in Dataverse
Read More • 31 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1225152: Dynamics 365 Contact Center – Desktop Companion App support for Embedded Mode

We are announcing the ability to use the Desktop Companion App in
Read More • 31 Jan 2026
Tophhie Cloud Automation
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