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Microsoft 365 Message Center

MC1214183: Purview Communication Compliance: Temporary delays in processing due to planned infrastructure migration

Microsoft Purview Communication Compliance will undergo infrastructure migration from January 5 to February 28, 2026, causing temporary delays, intermittent errors, and slower updates in policy insights and reports. No data loss will occur. No action is required, but admins should inform teams of...
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1214118: Dynamics 365 Contact Center - Handle duplicate callback requests gracefully when queues are overflowing

We are announcing the ability to define how duplicate requests for callback
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1214103: Dynamics 365 Contact Center - Monitor real-time conversations with Quality Evaluation Agent

We are announcing the ability to monitor real-time conversations with Quality Evaluation
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213784: Retirement of the Sway Windows Desktop App on June 1, 2026

The Sway Windows desktop app will be retired on June 1, 2026. Users should transition to the web version at sway.cloud.microsoft, which retains all features and content. Admins should update documentation and inform helpdesk staff; no admin changes or compliance issues are expected.
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213781: Plan for Change: New Managed Home Screen RBAC permissions added to School Admin and Help Desk Operator built-in roles

Intune's February release adds two new Managed Home Screen RBAC permissions—TemporarilySuspendManagedHomeScreen and RestoreManagedHomeScreen—to the School Administrator and Help Desk Operator roles, enhancing Android device management. No admin action is needed, but reviewing role assignments and...
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213779: Introducing new tool to migrate content from Slack to Microsoft Teams

A new Slack to Microsoft Teams migration tool will roll out from December 2025 to March 2026, allowing admins to migrate Slack channel content into Teams channels via the Microsoft admin center. It requires no opt-in, supports channel content initially, and needs no pre-rollout action.
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213770: Microsoft Purview | Data lifecycle Management cmdlet connectivity change

Starting January 31, 2026, admins must use Exchange Online PowerShell v3.9.0+ and include the -EnableSearchOnlySession parameter with Connect-IPPSession to run Data Lifecycle Management cmdlets. This change enhances security and affects specific retention compliance cmdlets, with no impact on Pur...
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213769: Planned Maintenance: Windows 365 Service

Microsoft will perform a 2-hour planned maintenance on January 10, 2026, from 6:00 AM to 8:00 AM UTC for the Windows 365 alerting service in the EU. During this time, admins cannot create or edit alert rules, and new alerts may be delayed, but existing alerts remain visible.
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213768: Copilot Notebooks deletion issues and upcoming fix

Starting January 9, 2026, deletion of Copilot Notebooks in SharePoint Embedded may fail until a fix fully rolls out by January 31. Tenant-owned Loop workspace containers may also face issues unless excluded from retention policies. Admins should adjust retention settings via Microsoft Purview to ...
Read More • 7 Jan 2026
Tophhie Cloud Automation
Microsoft 365 Message Center

MC1213470: Dynamics 365 Apps – Audit data for entity routing configurations and entities

We are announcing the ability to audit data for entities and entity
Read More • 6 Jan 2026
Tophhie Cloud Automation
Post Incident Report - Email Delivery Issues (2nd Jan 2026)
Tophhie Social

Post Incident Report - Email Delivery Issues (2nd Jan 2026)

Here's the rundown of what happened...
Read More • 2 Jan 2026
Chris Greenacre
Microsoft 365 Message Center

MC1208690: Microsoft 365 Copilot: Video Overviews in Copilot Notebook

Microsoft 365 Copilot introduces Video Overviews in Copilot Notebooks, allowing users with a valid license to generate short, narrated video summaries of Notebook content. The feature, enabled by default, began rolling out mid-November 2025 and will complete by late February 2026, requiring no ad...
Read More • 30 Dec 2025
Tophhie Cloud Automation
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